Returns & Exchanges
At FireflyBazaarTX, we want your home to shine. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, including all tags, inserts, and hardware to ensure the product is protected during transit.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 business days of your request.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method or issue a store credit within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing